between people & technology
SERVICES RATES
Mountain Mac Solutions provides reliable, affordable tech support for individuals and small businesses throughout the Kootenays, with onsite and carry-in services locally, and remote support available Canada-wide. We offer transparent pricing and no hidden fees.
30-minute minimum per service engagement.
Time is rounded up in 15-minute increments.
Onsite time starts on arrival.
Remote support time is billed from connection to disconnection.
Onsite Travel Fees
Based on distance from Nelson, B.C.
| Distance | Travel Fee |
|---|---|
| Up to 5 km | $10 |
| 5 to 20 km | $20 |
| 20 to 50 km | $40 |
| Over 50 km | Time billed from departure from home office |
Repair Fees
Repairs are handled on a case-by-case basis and may involve hardware replacement, internal cleaning, or specialized diagnosis.
Free consultation & estimate provided before any work begins
Once approved, repairs are billed at the appropriate hourly rate or a flat rate (if applicable)
All hardware costs will be clearly outlined in the estimate
Payment Information
Payment is due at the end of service
5% GST applies to all services
7% PST applies to all repairs in British Columbia
Accepted payment methods: Interac e-Transfer or Cheque
Not sure which service is right for you?
Explore our Services to learn more about how we can help with Apple devices, home tech, and smart solutions—locally or remotely across Canada.